Conditions of Use
To the fullest extent permissible pursuant to applicable law: (1) The materials on this website/application are provided “as is”, “as available” and without warranties or any kind either expressed or implied and AIA Company Limited, AIA Group Limited, and their subsidiaries and affiliates (collectively, “AIA Vitality Operator”) disclaim all warranties, expressed or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose; (2) AIA Vitality Operator does not warrant that the website/application or the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website/application or the server that makes it available are free of viruses or other harmful components; and (3) AIA Vitality Operator does not warrant or make any representations regarding the use or the results of the use of the materials on this website/application in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. For complete details please refer to the actual policy or the relevant product or services agreement.
AIA Vitality Operator reserves the right to modify the contents of this website/application at any time, but we have no obligation to notify you. You agree that it is your responsibility to monitor changes.
This website/application may be linked to other website/applications which are not maintained by AIA Vitality Operator. AIA Vitality Operator is not responsible for the availability, content or accuracy of any external website/applications and does not make any warranty, express or implied, with respect to the use of any external links. The inclusion of any link to such website/applications does not imply approval of or endorsement by AIA Vitality Operator of the website/applications or the content thereof. You acknowledge and agree that you access such website/applications at your own risk.
Limitation of Liability
While AIA Vitality Operator uses reasonable efforts to include accurate and up-to-date information on this website/application, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, AIA Vitality Operator makes no warranties or representations as to the accuracy of the content of this website/application and under no circumstances, including, but not limited to, negligence, shall AIA Vitality Operator or any party involved in creating, producing, or delivering the website/application be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website/application, even if AIA Vitality Operator or an AIA Vitality Operator authorised representative has been advised of the possibility of such damages. To the fullest extent permissible under applicable law, in no event shall AIA Vitality Operator 's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website/application.
AIA Vitality Operator also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website/application or your downloading of any materials, data, text, images, video, or audio from this website/application.
Restriction on Use of Materials
This website/application is owned and/or licensed to be operated by AIA Vitality Operator. Except as otherwise expressly permitted by AIA Vitality Operator, no materials from this website/application or any website/application owned, operated, licensed or controlled by AIA Vitality Operator may be copied, reproduced, republished, modified, stored in a retrieval system, used for creating derivative works, uploaded, posted, transmitted (by any form or by any means), distributed or used in any other way for public or commercial purposes. You may download material displayed on this website/application for your personal non-commercial use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website/application, including the text, images, audio, and video, for public or commercial purposes, without AIA Vitality Operator's written permission. AIA Vitality Operator neither warrants nor represents that your use of materials displayed on this website/application will not infringe rights of third parties.
Unless otherwise expressly set forth herein, AIA Vitality Operator makes no representation that materials on this website/application are appropriate or available for use in any location. Those who choose to access this website/application do so on their own initiative and are responsible for compliance with local laws.
Except as expressly set forth herein the information contained on this website/application is not an offer to sell or a solicitation to buy any security and insurance product by AIA Vitality Operator. No security and insurance product is offered or will be sold by AIA Vitality Operator or, if sold by AIA Vitality Operator, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.
Information provided on this website/application should not be construed as an offer of securities for sale nor a solicitation of an offer to purchase securities. Past performance is not necessarily an indication of future performance. Any person considering an investment in the securities of AIA Group Limited should seek independent professional advice prior to making any investment decision.
Ownership of Information
Any information, other than personal data or information, you transmit to AIA Vitality Operator via this website/application, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of AIA Vitality Operator. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. AIA Vitality Operator is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to AIA Vitality Operator via this website/application or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information. You waive all applicable rights you may have in any information (other than personal data) you transmit to AIA Vitality Operator via this website/application or otherwise, for the purposes of this section of the conditions.
All trademarks, service marks, trade names, logos, and icons are proprietary to AIA Vitality Operator. Other than as expressly set out in these conditions and except as permitted by applicable law, nothing contained on the website/application should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of AIA Vitality Operator 's intellectual property including, but not limited to, any trademark or logo displayed on this website/application without the written permission AIA Vitality Operator. Your use of the trademarks or logos displayed on this website/application, or any other content on this website/application, except as provided herein, is strictly prohibited.
To the extent that any software is made available or provided to you on this website/application, AIA Vitality Operator grants you a non-exclusive, limited and personal licence to download and use the software for your own personal, non-commercial use only. No other rights to the software are granted. All rights including intellectual property rights in the software remain the property of AIA Vitality Operator or the relevant licensors or owners of the software and, except as permitted by law, you may not reverse engineer, decompile, modify or tamper with the software.
At AIA Vitality, we take our user's security and confidentiality very seriously. While there is inherent risk in doing business with anyone over a public medium like the Internet, we have implemented measures to reduce these risks. In order to safeguard and protect your privacy, please ensure you have installed up to date virus protection.
Password and Account Security
You are entirely responsible for maintaining the confidentiality of your own passwords and account details. You are also entirely responsible for any transactions or activities that occur under your account, regardless as to whether such transactions or activities were made with or without your knowledge or authority. This website/application may provide you with a password manager function which would allow this website/application to remember them for you and automatically enter into the appropriate fields. When you enable the password manager function to remember passwords, it asks you if you want it to remember the account username and password for any site/application that is not already in your password or exceptions list. AIA Vitality Operator shall not be liable for any damage, loss or other liability incurred by you arising from any transactions of any kind whatsoever resulting from the unauthorised use of accounts and passwords by any third parties. Neither shall AIA Vitality Operator be liable to you in connection with your use of the password manager function. However, you may be held liable for any damage, loss or other liability incurred by AIA Vitality Operator for any wrongful use of your account and/or password. You shall report to AIA Vitality Operator immediately if you know or have reason to suspect that the security of your password and/or account may have been compromised or used by another person without authority.
You may publish your own stories about health and well-being and to access some tools that can help you with your and your family’s health goals. People who have access to this website/application may see your stories and interact with you. The conversations may be diversified and shared with people wherever they are and whenever they go.
If you use this website/application as a platform publishing your own stories and interact with people, you are required to comply with the following guidelines:
- You are required to be at least 18 years of age to register on and use this website/application.
- You are responsible for complying with all laws and regulations in the country in which you reside or visit when you access and use the website/application. You agree to use the website/application only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party.
- As part of this AIA Vitality Community aspect, you may post your personal opinions, messages and ideas to the website and to the discussion forums available on the website/application. You undertake not to post content to the website/application that may be illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect or harmful, or which AIA Vitality regards as inappropriate, and you accept that AIA Vitality may remove this content from the website/application immediately without the need to notify you of such removal.
- You are encouraged to report illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect and/or harmful content from the website/application to AIA Vitality Operator, and AIA Vitality Operator may correct and/or remove such content or any part thereof if it feels that it is appropriate to do so.
- You accept that the AIA Vitality Community aspect is integral to the website/application and to AIA Vitality Community concept, and agree to respect and abide by these community guidelines at all times when accessing or using the website/application, and to interact and engage with fellow users with equal respect and dignity.
- Please note that as a user of the website/application, you determine who will have access to your personal information when you invite them to view your profile. AIA AIA Vitality Operator cannot be responsible for any consequences that may result from access that you may have provided to any individual.
If you provide any personal information/data to our website/application during the registration process or otherwise, you hereby consent or explicitly consent to our collection, use, processing, and disclosure of your personal data where consent is required by applicable law, and your submission of personal data through the website/application is governed by our Privacy Statement.
No doctor-patient relationship
- You accept that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material that may be available on the website/application, including information provided in direct response to your questions or postings may be provided by individuals in the medical profession, but your use of this content and information is not a substitute for healthcare treatment with doctors, or medical advice or diagnosis.
- The provision of such information does not create a doctor-patient relationship, between AIA Vitality Operator and you, and does not constitute a medical advice, or diagnosis or treatment of any particular condition.
- The information that you obtain or receive from the AIA Vitality Operator, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the website/application is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the website/application. In no event shall AIA Vitality Operator be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
- AIA VITALITY OPERATOR is not a medical service provider, nor is it involved in providing any healthcare or medical advice or diagnosis, it shall hence not be responsible and owns no liability to either users or practitioners for any outcome from the consultation between the user and the practitioner.
Inconsistency in Wordings
In the event of any ambiguity or inconsistency between the English and Thai version of these conditions, the Thai version will control and prevail.
Governing Law and Jurisdiction
These conditions will be governed by the laws of the Kingdom of Thailand and the parties agree to submit to the exclusive jurisdiction of the courts of Thailand.
Updated on 9 September 2021